Frequently Asked Questions

What are Focus Groups?
What are Online Discussions?
What’s in it for me?
How do I join your panel?
How do I opt-out once I’ve signed up for your panel?


What are Focus Groups?

Focus groups are opinion-seeking panel discussions where consumers are asked to share their ideas about new products or services. Groups usually consist of 8 to 10 people who join in a discussion led by a professional moderator. Often the participants in each group have common traits, experiences, or characteristics, which make the discussions interesting and informative. We currently have focus group facilities in Nashville, Tennessee, Miami, Florida, and Charlotte, North Carolina.


What are Online Research Studies?

The online study is a new, cutting-edge way to conduct market research with busy people like you. The discussion consists of about 15 other participants and a moderator. This format allows you to log in to a secure website a couple of times a day at your convenience and take part in the discussion. Just like focus groups, these discussions allow you to “talk” with others online who have similar lifestyles, experiences, etc.


What’s in it for me?

The reward: Our clients understand that you lead a busy life, so as a thank you for your time, we provide compensations to those who participate – usually $50 to $150 per research study. Not a bad way to earn some extra money just for talking about a product you use or a topic you are interested in!


How do I join your panel?

If you would like to be considered for participation in focus groups and online discussions, please complete the form on the Join our Panel page. Note: Unlike some questionable businesses, we never charge you to participate in studies. In order to ensure a good match for research studies between you and our clients, we ask that you fill in as much information as possible. The more you provide, the better the chance that you will be matched for a study. And you can be sure we keep all information confidential and do not share it with other businesses. Check out our privacy policy here. We will contact you as soon as we have a study available that fits your interests/profile.


I don’t live in the United States. Can I still join your panel?

We are currently only recruiting for participants in the United States. If you live outside of the US and are interested in participating in research studies, your best bet is to contact market research companies in your country and register to be a panel member.


How do I opt-out once I’ve signed up for your panel?

You may opt-out at any time of your choosing by sending an email to JoinUs@2020research.com. You will need to provide us with your first and last name, telephone number, and your email address. We need this information to ensure that we remove your information rather than someone else’s. When we receive such an email from you, we will remove you from our list within ten business days.
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I’m already a panel member, but need to update my contact info. How do I do this?

You can update your contact info (address, phone, email, etc.) by filling out the Join Our Panel registration page. We’ll be able to use the new information you provide to update our records. Another option is to email us at JoinUs@2020research.com with both the old and new information and we’ll update your profile.

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